Privacy Policy

Elite Aura ("we", "us", "our") is committed to protecting your privacy and handling your personal data with the utmost discretion. This policy explains what information we collect when you use our website or make an enquiry, how we use it, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For the purposes of data-protection law, Elite Aura is the data controller. If you have any questions about this policy, contact us at hello@eliteauramodels.com.

1. Information we collect

We only collect what we need to respond to you and arrange a discreet introduction:

• Enquiry details you provide: your name (or preferred name), contact details (phone, email or messaging handle), and your preferences for date, time, location and occasion.
• Correspondence: the content of messages you send us by form, email, phone or messaging app.
• Technical data: IP address, browser type, device information and pages visited, collected automatically via cookies and analytics.

We do not knowingly collect special-category data, and we ask that you do not send us sensitive personal information that is not necessary for your enquiry.

2. How we use your information

• To respond to your enquiry and arrange an introduction.
• To verify and screen enquiries where appropriate, for the safety of our clients and companions.
• To operate, maintain and improve our website and services.
• To send you service-related messages, and, only where you have opted in, occasional updates.
• To comply with our legal obligations and protect our legitimate interests.

3. Legal bases for processing

We rely on the following lawful bases: your consent (for optional communications and non-essential cookies); the performance of a contract or steps taken at your request (to handle your enquiry); our legitimate interests (to run, secure and improve our service); and legal obligation where the law requires.

4. Discretion & confidentiality

Discretion is central to everything we do. Your identity and enquiry are treated as strictly confidential, shared only with the individuals necessary to arrange your introduction, and never disclosed to any third party except as set out in this policy or as required by law.

5. Cookies & analytics

We use essential cookies to make the site work and analytics to understand how it is used so we can improve it. You can control or disable cookies through your browser settings; disabling essential cookies may affect how the site functions.

6. Sharing your information

We never sell your personal data. We may share it only with: the companion(s) necessary to arrange a confirmed introduction; trusted service providers who process data on our behalf (such as hosting and analytics) under appropriate confidentiality terms; and authorities or advisers where we are legally required to do so.

7. Data retention

We keep personal data only for as long as necessary to fulfil the purposes set out above, to comply with legal or accounting requirements, and to resolve disputes. Enquiry records are retained for a limited period and then securely deleted or anonymised.

8. Your rights

Under UK GDPR you have the right to access, correct, erase, restrict or object to the processing of your personal data, and to data portability. To exercise any of these rights, contact hello@eliteauramodels.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

9. Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. No method of transmission over the internet is completely secure, but we take reasonable steps to safeguard the information you share with us.

10. Age restriction

This website and our services are strictly for adults aged 18 or over. We do not knowingly collect data from anyone under 18.

11. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

12. Contact us

For any privacy-related question or request, email us at hello@eliteauramodels.com.